INTRODUCTION

This Privacy Policy applies to any use of the website www.thefunpad.com.au (“the Website”).

Innovious Business Pty Ltd (trading as The FunPad) (“the Company”/”we”/“us”) is committed to the protection of your Personal Information and your privacy and will ensure that information provided to us is handled in a secure manner.

By using the Website you agree with this Privacy Policy, as amended from time to time. You also consent to the collection and use of your personal information as set out below. You should check this site regularly for updates to the policy.
 

WHAT KIND OF PERSONAL INFORMATION IS COLLECTED

The Company only collects personal information about you if you make/request a booking or lodge a request via email/phone call for more information.

You will not be required to provide any personal information when merely visiting and browsing the Website. However, in order to use the company’s services you will need to register you details at some point. During the registration process you will be required to provide limited personal information such as your name, email, party address and details about how you are going to pay for the services that the Company provides to you such as credit card details. In order to sign up for the Company’s newsletters or email updates you will need to submit your name and email address.

If you include personal information in emails when you contact the Company, the Company will only use such information to respond to your enquiry either by a return email, phone call or SMS.

Information about you may be aggregated with other information collected on the Website or otherwise used in ways that do not personally identify you or your personal information. This type of information may be used by the Company to improve the quality of the Website and for other purposes we deem necessary.

In addition to the personal information collected, the Company may also collect non-identifying information about you such as your IP-address, interactions with the site and service, query information, location, referring URL, browser, operating system, cookie information, usage, data transferred and Internet Service Provider. This information cannot usually be used to identify you without the assistance (voluntary or subject to subpoena) of your Internet Service Provider or other third party.
 

HOW IS THE PERSONAL INFORMATION USED

You agree that the Company may use your Personal Information for the following purposes:

1. To enhance and improve your experience as a user of the Website
2. To email or post to you newsletters, correspondence and other promotional material
3. To contact you and respond to enquiries
4. To provide information to you concerning the booked event with The FunPad
5. To compile databases and undertake research for marketing purposes

If you no longer wish to receive communications from the Company, you may notify us either by emailing us at info@thefunpad.com.au with your request to be taken off our mailing lists.
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WHO IS THE PERSONAL INFORMATION DISCLOSED TO

The Company does not share, rent or sell your Personal Information to any third party in any way other than as disclosed in this Privacy Policy. 

By registering as a user of the Website you agree that the Company may transfer your Personal Information, on a confidential basis, to third party individuals and organisations that assist us, including contractors, web hosts and others. You further agree that we may delegate upon appropriate terms our authority to collect, access, use and disseminate your Personal Information and you hereby agree that every authorisation granted by you to the Company under this Privacy Policy is also granted to any third party hired or contracted by the Company for the purpose of maintaining, operating, repairing, improving or otherwise assisting in the running of the Website and its services. 

You agree to not hold the Company liable for the actions of any third party even if we would normally be held vicariously liable for their actions and that you must take legal action against them directly for any tort or other actionable wrong suffered by you.

The following is a list of third parties with whom we are currently sharing your personal information (please note that the list is non-exhaustive):

1. AdSense
2. SendinBlue (Brevo)
3. Hubspot
4. Paypal
5. Poli
6. Bookeo

You agree that the Company may also share your personal information with third parties, be it individuals or entities, state or national authorities, if:

1. The Company determines that it is required to do so by law, such as in response to a court order or subpoena (in the event of a subpoena the Company, at its sole discretion and without any obligation, may elect to notify you or may seek to set aside the subpoena);
2. If the Company believes that you or a third party is at risk of bodily harm;
3. The Company finds that you are in breach of the Terms and Conditions or this Privacy Policy, or any other policies in place concerning the use of the Website;
4. It is necessary in the Company’s opinion to do so to protect the rights, property or safety of the Company, its employees, other users of the Website or the general public; or
5. It is necessary to fulfil your product or service orders, for instance by sharing information with a credit card processing provider.

You release the Company from any liability or damages that may arise due to release or disclosure of your personal information in accordance with the above.
 

HOW IS YOUR PERSONAL INFORMATION STORED AND PROTECTED

The Company takes reasonable steps to protect your personal information. The Website uses industry standard Secure Socket Layer (SSL) technology and accredited services to allow for the encryption sensitive information such as your credit card details.

All our employees are trained concerning the importance of confidentiality and maintaining the privacy and security of your personal information and your personal information is only shared with our employees on a need-to-know basis.

The Company makes all reasonable attempts to protect your personal information; however, the Company cannot guarantee the security or privacy of your personal information as no method of electronic storage is 100% secure. The Company recommends that you use anti-virus software, routine credit checks and firewalls and take other necessary precautions to protect you from security and privacy threats.
 

BLOG/FORUM

The Website contains an online blog and an online forum where users can submit comments and ideas. Any personal information that you submit on the blog and/or the forum will be accessible and can be read, collected and used indefinitely by all other users of the Website and could be used to send you unsolicited messages. The Company takes no responsibility for any personal information that you choose to submit through the blog and/or the forum.
 

HOW CAN YOU ACCESS YOUR PERSONAL INFORMATION

If you would like access to your personal information held by the Company please submit a request specifying the documents and/or information required to info@thefunpad.com.au.  We will endeavour to respond to that request within 10 business days of receipt.

For security reasons and to protect your privacy and the privacy of others, we may require additional evidence of your identity in order to respond to your request.

In certain exceptional circumstances, we may not be able to provide you with your personal information. This would for example be the case if that access would be against the law.
 

HOW TO CORRECT YOUR PERSONAL INFORMATION

The Company will endeavour to keep your Personal Information up to date and accurate. Please contact us if you become aware of any details that have been incorrectly notified by you or recorded by the Company by emailing us at info@thefunpad.com.au. We will endeavour to correct the information within 10 business days of notification.

For security reasons and to protect your privacy and the privacy of others, we may require additional evidence of your identity in order to make the requested changes.
 

COOKIES

The Company uses cookies on the Website. Cookies are small text files that our Website may place on your computer. This enables the Company to determine your preferences and allows the Company to track your use of the Website. Some of the cookies may at times be accessible by third parties. You may refuse the use of cookies by the Website by choosing appropriate settings in your browser but this may in some cases affect your ability to use and access the Website. 
 

LINKS TO OTHER WEBSITES

To the extent that the Website includes links to other websites or the promotion of any other services, the Company makes no warranties or representations as to the quality, content or accuracy of those other websites or services. The Company also takes no responsibility for the privacy policies or practices of any other websites and recommends that you read the privacy policies of those sites before using them.

The Company uses interfaces with social media platforms such as Facebook and Instagram. You should therefore review the privacy policy of any social media website before you ‘like’ or ‘share’ any information from the Website.  If you are a user of social media websites, the interface may allow these sites to connect your visits to the Website with other personal information.  If you do choose to share any of your personal information from the Website with any social media platform, the Company shall no longer be responsible for the protection or further dissemination of any such information. 
 

COMPLAINTS

Please do not hesitate to contact us at info@thefunpad.com.au or by phone if you have any complaints about the way your personal information has been collected or handled by the Company, or if you have any queries in relation to any other aspect of the Privacy Policy.
 

AMENDMENTS

The Company may amend this Privacy Policy for time to time. Any amendments will be posted on the Website and the ‘last modified’ date at the bottom of the Privacy Policy will be updated. We may notify you of any such changes to the policy via email but we are not obliged to do so. You must agree to the amended version of the Privacy Policy as a condition of your continued use of the Website and its services. If you do not agree with any amendments made by the Company to the policy, then you must immediately cease using the Website and notify the Company of your refusal to agree by emailing us at info@thefunpad.com.au.
 

CONTACT DETAILS

You can contact us on info@thefunpad.com.au or alternatively calling 0485 867 861.
 
Policy last modified: January 2020